Careers

Major Goals and Objectives:

• Strategize and deliver Marketing Automation Solutions
• Manage and ensure project deliverables are delivered as expected & on time
• Work with the KLWTT Management Team to help drive the business forward

Desired Background:

• Have a Marketing qualification
• Experience in managing multiple Clients
• Marketing Agency experience would be ideal
• Have experience with handling Email Marketing, Digital Content, CSS and Web Forms
• Have a business understanding of Social and Search Tools
• An understanding of Marketing Automation and/or CRM Solutions
• Understand the principles and philosophies of Customer Lifecycle Management
• Project Management experience would be desirable

Responsibilities:

• Project Management (e.g. SDLC)
• Team Management
• Client Management

We are looking for a Client Technology Manager who likes to be challenged and enjoys learning new skills, particularly concerning the use of Marketing Automation Platforms. The work will involve teaming up with a global Marketing Automation Agency headquartered in Singapore.

Primary Technical Responsibilities:

Major Goals and Objectives:

• Configure and Manage Marketing Automation Platforms (e.g. Eloqua, Responsys, Watson Marketing (SilverPop), Exact Target, RedEye and SAGE etc.)
• Be responsible for Solution Integration (e.g. SFDC, Microsoft Dynamics, Mulesoft, API’s)
• Understand Web Analytics (Omniture, Google Analytics etc.)
• Have solid skills in Database Technology (SQL, CSV manipulation)
• Have a general Web Development Background (.Net, HTML5, C#, Java Script)
• Understand Email/SMS Technology and Deliverability
• Have experience in Computing Network Configuration (DNS, Webmaster etc.)

Desired Background:

• Tertiary Level Education
• 5 Years Experience in Web Development
• 2 Years Technical Supervisory and/or Management Experience
• 3-5 Years Digital Platform Experience

Responsibilities:

• Have Project Management (MS Project) skills
• Be a Technical “Problem Solver”
• Have some Team Leadership experience
• Have solid and practiced Business and Technical Analysis skills
• Understand Technical Strategy Management
• Be comfortable with being an internal Technical Mentor
• Have some experience as a Technical Trainer
• Excellent English communication skills

The Client Technical Manager (CTM) will be situated in Thailand but report to Director of Client of Services in Singapore. It is a KLWTT Technology Leadership Role so the successful candidate will be involved in all Marketing Automation Deployments/Projects.

It is expected that the CTM will on occasions be required to deliver both Internal External Platform and Technology Training for clients as well as assist in Business Pitches when required.

Providing both Pre and Post Sales Support and Team mentoring are also important requirements for this role.

We are looking for a genuine “all-rounder” in that we want deep Technical Skills, good Presentation and Communication Skills, all together with an easy going personality and sense of humour.

Primary Responsibilities:

Major Goals and Objectives:

• Implement and Manage Marketing Automation Platforms (e.g. Oracle Eloqua, Oracle Responsys, Watson Marketing Automation, SFMC ExactTarget and DotMailer)
• Understand and Manage Solution Integrations (e.g. SFDC and MS CRM)
• Understand and Implement Social and Service related Platform Tools (e.g. Oracle SRM)
• Support Web Analytics Platforms (e.g. Omniture)
• Client Technology Support
  • Strategy and Planning
  • Pre and Post Sales Support
  • RFI and RFP Assistance
  • Problem Solving
  • General Technical Advice and Support

Desired Background:

• Tertiary Qualification
• 5+ Work Experience in a Technology Field
• Ability to communicate in Thai and English languages, both written and spoken
• Proven experience in implementing and/or managing CRM or Email Applications
• Proven experience in Implementing and Managing SQL Databases
• Network Configuration Experience (DNS, Webmaster etc.)
• API Development Knowledge
• Presentation Skills
• Business Analysis Skills
• Problem Solving Skills

Responsibilities:

• Project Management (e.g. SDLC)
• Team Management
• Client Management